SlideShowPro Director not uploading files

posted by John - January 29th, 2009, 12:37 pm

Those of you fortunate enough to be using SlideShowPro in your projects know what an incredible time-saving tool it can be.  But, if you’ve had to use its content management and publishing utility, Director, you might have found that it doesn’t work near as integrate near as seamlessly as the slideshow player itself.

It’s always pleasant to receive a client email titled something to the effect of "SLIDESHOW NOT WORKING" with more exclamation marks than letters.  Luckily, the problem, more often than not, is that the user is getting a file upload error after the file appears to have been sent to the server.

After numerous googles searches and borwsing through SlideShowPro forums, I still couldn’t come up with an exact fix for this… so I turned to SlideShowPro’s customer service department, which was incredibly helpful.

It turns out that there’s typically an error with the mod_security setting in the .htaccess file located in the Director folder.  Fixing this error is as simple as changing this part:

# <IfModule mod_security.c>
#       SecFilterEngine Off
#       SecFilterScanPOST Off
# </IfModule>

<IfModule mod_security.c>
 SetEnvIfNoCase Content-Type "^multipart/form-data;" "MODSEC_NOPOSTBUFFERING=Do not buffer file uploads"
</IfModule>

to just this:

<IfModule mod_security.c>
 SecFilterEngine Off
 SecFilterScanPOST Off
</IfModule>

That’s it!.. an easy .htaccess change that will take less than a minute to do.  Hope this helps any of you experiencing the same problem!

One Response to “SlideShowPro Director not uploading files”

  1. jH says:

    The SSP director is whole lot of problems … I am Personally I am very disappointed with this utility …

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